SHIPPING POLICY

Thank you for shopping with Korvelyn.

This Shipping Policy explains how orders are processed, shipped and delivered.

ORDER PROCESSING

Orders are processed on business days, excluding weekends and public holidays.

Processing times may vary depending on the product, fulfilment location and order volume.

Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking information where available.

SHIPPING DESTINATIONS

Korvelyn currently accepts orders for delivery within the United Kingdom.

We do not currently offer shipping to other countries unless otherwise stated during checkout.

SHIPPING OPTIONS AND COSTS

Available shipping methods and their prices are displayed at checkout before you complete your purchase.

We currently offer:

Standard Delivery — £4.99

Express Delivery — £6.99, where available.

Free Standard Delivery on qualifying orders over £50.

Free shipping thresholds are calculated using the order value displayed at checkout and may exclude certain charges where applicable.

DELIVERY ESTIMATES

Estimated delivery times are shown during checkout where available.

Delivery times are estimates and may vary due to carrier delays, fulfilment processing, customs procedures, weather conditions, high-demand periods or other circumstances outside our reasonable control.

We will update this policy with more specific delivery estimates as our fulfilment network and product range are finalised.

ORDER TRACKING

Where tracking is available, tracking details will be sent to the email address provided when placing your order.

Tracking information may take some time to become active after your order has been dispatched.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate delivery address.

If you notice an error in your delivery information, contact us as soon as possible at korvelyn44@gmail.com.

We cannot guarantee that an address can be changed after an order has entered fulfilment.

DELAYS

If your order experiences an unexpected delay, please contact us and we will investigate where reasonably possible.

Nothing in this policy limits any statutory rights you may have under applicable consumer law.

LOST OR DAMAGED ORDERS

If your parcel arrives damaged, contains an incorrect item or appears to have been lost in transit, please contact us as soon as possible at korvelyn44@gmail.com.

Please include your order number and any relevant photographs or information that may help us investigate the issue.

CUSTOMS, DUTIES AND TAXES

Depending on the fulfilment location and the value of your order, taxes, customs charges or import procedures may apply.

Any applicable charges or tax treatment will be handled in accordance with applicable law and the information presented during checkout.

We are currently finalising our fulfilment arrangements and will update this section before accepting live customer orders.

CONTACT

If you have any questions about shipping or delivery, contact us at:

Korvelyn
Email: korvelyn44@gmail.com